Cloud Architect, Financial Services Expert

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

About the Role

We're looking for a Sr. Technical Account Manager to join our Strategic Industries team, focusing on Financial Services.

As a trusted advisor, you'll work closely with customers to enable their cloud journey and grow their knowledge of AWS cloud services and technologies.

You'll partner with talented cloud technologists, expanding your knowledge of AWS products, and receive mentorship and active support to achieve AWS certifications.

This role is ideal for someone with experience in the Financial Services domain, providing strategic guidance to customers on implementing and operating AWS Services.

Key Responsibilities

  • You'll build solutions, provide technical guidance, and advocate for the customer.
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Drive technical discussions regarding incidents, trade-offs, and risk management.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • Proactively find opportunities for customers to gain additional value from AWS.
  • Provide detailed reviews of service disruptions, metrics, and prelaunch planning.

A Day in the Life

As a trusted advisor, you'll have a direct impact on helping customers gain the most value from cloud technology.

You'll craft and execute strategies to drive customer adoption and use of AWS services, partnering with some of the most iconic businesses in the country.

Our Technical Account Managers provide advice on architecture, support strategy, project, and launch planning, as well as ongoing operational issues.

BASIC QUALIFICATIONS

  • 10+ years of design/implementation/operations/consulting with distributed applications experience.
  • 10+ years of technical engineering experience.
  • Bachelor's degree.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.

PREFERRED QUALIFICATIONS

  • Knowledge of cloud-based architecture, cloud services, and experience in customer-facing roles.
  • Experience with AWS services or other cloud offerings.
  • Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills.
  • Experience with operational parameters and troubleshooting for four (4) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.


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