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Beverage Production Manager

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Calo Inc Full time

About Us

At Calo Inc., we're passionate about creating a society where easy access to nutritious food is a standard practice. We value technological innovation, adherence to standards, and respect for our customers and staff alike.

Role Details

This role serves as a crucial connection between the cafe staff and manager to produce remarkable customer experiences consistently.

Primary Responsibilities

  • Collect valuable insights from customer feedback to help create perfect blends.
  • Deliver pristine care to all brewing gear.
  • Be observant of individual tastes and pass along user-specific messages.
  • Display the distinct attitude that sets Calo apart.
  • Put together any tools, tactics, or resources necessary to give exemplary customer care.
  • Evaluate effectiveness through customer complaints and enhancements.
  • Supervise activities that cover multiple disciplines such as learning policies, plan vacation time, fill additional roles when needed.
  • Quality checks should include some points such as performance improvement, evaluation of routines, sometimes specially procurement teams too.

Success Measures

Performance Expectations

  • A minimum of one full year of background in serving these unique drinks.
  • Either Barista certified.
  • Having actual active residence based in King Saud land area.
  • Generally friendly general discussions accepted.

Action Principles

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