Paint Application Engineer

5 days ago


Jeddah, Makkah Province, Saudi Arabia Sigma Paints Full time
Key Objectives

The Technical Service Specialist will be responsible for ensuring seamless operations by providing expert technical support to customers. This includes resolving technical issues, maintaining quality and compliance standards, and conducting on-site tests.

We are looking for an experienced professional with a degree in Chemistry, Chemical Engineering, or a related field. A minimum of 2 years of experience in a technical service role is required. The successful candidate will possess excellent communication skills, be able to work independently, and have a strong attention to detail.

Main Responsibilities
  1. Customer Support: Resolve customer complaints and service-related concerns in a timely and effective manner.
  2. Operational Compliance: Ensure all processes align with regulatory and internal quality standards.
  3. Fault Diagnosis: Identify and resolve paint application and coating performance issues.
  4. Product Testing & Adjustments: Conduct on-site tests and make necessary product adjustments.
  5. Inventory & Demand Planning: Monitor product usage trends and assist in supply forecasting.
  6. Training & Knowledge Sharing: Provide technical training to customers on coating applications.
  7. Process Optimization: Support continuous improvement initiatives to enhance efficiency.
  8. Data Management: Maintain accurate records, reports, and customer data for business development.


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