Personalized Client Experience Specialist

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Richemont Full time
Job Overview

This role requires a consultative sales approach, focusing on delivering a tailored experience to each client. As a Personalized Client Experience Specialist, you will build long-lasting relationships with clients, turning them into ambassadors for the brand.

Main Responsibilities:
  • Cultivate Client Relationships:
  • Create a memorable in-store experience by offering exceptional customer service, product knowledge, and personalized interactions.
  • Collaborate with local management to develop event strategies and networking opportunities.
  • Ensure accurate client data capture for follow-up and relationship-building purposes.
  • Meet or exceed sales targets while adhering to retail guidelines.
  • Stay up-to-date with industry trends and competitor activity.
  • Foster a deep understanding of the Maison's heritage, values, and history to craft compelling stories for clients.
  • Promote the Maison's unique offerings and collection highlights to drive sales.
  • Maintain awareness of company policies and procedures to ensure compliance.


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