Client Relations Executive

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia JACO Full time

The VIP Account Supervisor at JACO is responsible for ensuring that high-value clients receive exceptional service and engagement. This role involves supervising a team of account managers and developing strategies to retain and grow these valuable clients.

Responsibilities:

  • Client Relationships:
    • Build and maintain strong relationships with VIP clients.
    • Support account managers in resolving client concerns and providing personalized solutions.
  • Team Development:
    • Guide and support junior account managers to ensure efficient client handling.
    • Develop and implement training programs to enhance team skills and knowledge.
  • Operational Support:
    • Assist in executing VIP engagement strategies to drive client retention and growth.
    • Collaborate with cross-functional teams to enhance client satisfaction and loyalty.
  • Performance Metrics:
    • Establish and track KPIs to measure team success.
    • Provide regular updates on team performance and client activity.


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