English Language Support Specialist
2 days ago
As an English Language Support Specialist at Perfect Presentation in Riyadh, Saudi Arabia, you will play a vital role in ensuring excellent customer service through clear and concise communication.
About the RoleYou will be responsible for responding to customer inquiries, resolving issues, and providing support in English language-related matters.
Responsibilities:- Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
- Provide accurate and timely information to customers while maintaining a high level of customer satisfaction.
- Resolve customer complaints and issues by investigating problems, developing solutions, and implementing appropriate actions.
- Follow up with customers on unresolved issues to ensure customer satisfaction.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
- Collaborate with team members and other departments to ensure prompt and effective resolution of customer issues.
- Upsell products and services to customers when appropriate.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Adhere to call center scripts and guidelines to provide consistent and high-quality customer service.
- Meet or exceed call center performance metrics, including customer satisfaction, productivity, and quality targets.
- Previous experience in a call center or customer service role is preferred.
- Excellent verbal and written communication skills in Arabic and English.
- Strong problem-solving and decision-making abilities.
- Ability to work in a fast-paced and dynamic environment.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Positive and professional attitude.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
- Proficient in using call center software and computer applications.
- Strong knowledge of customer service principles and practices.
Entry level
Employment TypeFull-time
Job FunctionCustomer Service
IndustriesIT Services and IT Consulting
-
English Language Education Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia 4level1 Full timeAt 4Level1, we offer comprehensive English language programs for adults and young adults. Our courses are designed to meet international standards, focusing on practical communication skills for academic, professional, and social success.This is a full-time position for a Senior English Instructor located in Riyadh. The successful candidate will be...
-
English Language Instructor
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Food Industries Polytechnic Full timeAbout Food Industries PolytechnicWe are a leading institution in the field of education, committed to providing high-quality learning experiences to our students. As an English language instructor at our institution, you will play a vital role in shaping the minds of tomorrow's leaders.Job SummaryWe are seeking an experienced online education specialist to...
-
English Language Educator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Noon Academy Full timeTransforming the physical classroom experience by introducing highly engaging social, group-based learning and AI is our mission at Noon Academy. As an ESL Teacher, you will be part of a team that strives to make learning fun and improve learning efficacy.We are seeking someone with the following skills:Education:English language proficiency: Native...
-
English Language Educator
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Egypt Education Platform - Full timeJob OverviewEgypt Education Platform seeks an experienced English Language Educator to design and implement engaging lesson plans that cater to diverse learning styles.Key Responsibilities:Create a supportive classroom environment that encourages active participation and fosters a love for literature.Develop and deliver comprehensive curriculum materials...
-
English Education Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeSaudi Petroleum Services Polytechnic is seeking an English Education Specialist to join its team. The successful candidate will be responsible for developing and implementing effective English language programs, assessing student progress, and creating a supportive learning environment.About the JobDevelop Curriculum: Develop and deliver English language...
-
Education Administrator
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full timeAbout English Path:English Path is a rapidly growing, global English language school that empowers students of all ages through language learning and cultural experiences. Our modern campuses and professional learning environments are established in the UK, Europe, North America, and the Middle East.We provide a diverse range of courses, including General...
-
Student Support Specialist
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full timeWe provide a unique opportunity for students to learn in a supportive environment. Our goal is to transform lives through education, making a positive impact on our students' futures.The Registrar and Admin Officer will support the administrative team in maintaining accurate records, handling enquiries and admissions, and providing exceptional customer...
-
Teach English in Beautiful Indonesia in 2025
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia English One AG Full timeTeach English in Beautiful Indonesia in 2025Join to apply for the Teach English in Beautiful Indonesia in 2025 role at EF English FirstTeach in Indonesia No Experience Needed Full Support & Training ProvidedSeeking educators, innovators, doers – and those in between trying to define themselves – for a job that matters. Work in Indonesia with EF English...
-
Registrar and Admin Officer
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from English PathTalent Acquisition Specialist | DEI Advocate | CIPD 7About English Path:English Path is a rapidly growing, global English, German and French language school that empowers students of all ages through language learning and cultural experiences. English...
-
IT Support Specialist
10 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags مدينة القدية Full timeJob Description:We are seeking a highly skilled and motivated IT Support Specialist to join our team at Six Flags مدينة القدية. As an IT Support Specialist, you will be responsible for providing top-notch technical support and services to all staff across the theme park, water park, and administrative offices.Key Responsibilities:Deploy and manage...
-
Administrative Support Specialist
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full timeAbout This OpportunityCARE is seeking an Administrative Support Specialist to provide exceptional support to our team.Key ResponsibilitiesThe successful candidate will be responsible for handling incoming phone calls, responding to customer inquiries, and providing administrative support as needed.They will also be required to manage appointments, maintain...
-
Lecturer in English Language and Literature
17 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Dar Al-Hekma Full timeCompany OverviewDar Al-Hekma University's College of Arts invites applications for a full-time assistant professor of English. This role is ideal for professionals seeking a teaching-focused position with opportunities for research and service.Salary and BenefitsThis full-time position comes with a competitive salary package, benefits, and a one-year...
-
Administrative Liaison
2 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full timeWe are committed to empowering students through language learning and cultural experiences. Our mission is to create a world where every person can communicate using a common language, removing inequality and creating a level playing field.The successful candidate will have relevant experience within the Education sector and excellent administrative and...
-
Arabic Language Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Keeta Full timeResponsibilities:Collaborate with the language project manager, external translation providers, and product manager to ensure the quality of the Arabic copy for the Keeta product, with the goal of continually improving the efficiency and quality of copy delivery.Develop and maintain language assets such as an Arabic terminology database, style guides, and...
-
English Teacher
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeWe are seeking a passionate and dedicated English Teacher to join our team. The ideal candidate will inspire students to develop their language skills, foster a love for literature, and enhance their critical thinking abilities.Key Responsibilities:Develop and implement engaging lesson plans that align with curriculum standards.Teach English language skills,...
-
English Teacher
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Egypt Education Platform - Full timeJob DescriptionWe are seeking a passionate and dedicated English Teacher to join our team. The ideal candidate will inspire students to develop their language skills, foster a love for literature, and enhance their critical thinking abilities.Key Responsibilities:Develop and implement engaging lesson plans that align with curriculum standards.Teach English...
-
Clinical Speech Language Specialist
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Client of Ben Khan Full timeCompany Overview:Client of Ben Khan is a dynamic organization dedicated to providing exceptional healthcare services.We are currently seeking a skilled Clinical Speech Language Specialist to join our team in delivering high-quality speech therapy services.
-
Language Skills Instructor
4 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Petroleum Services Polytechnic Full timeWe are seeking a dedicated professional to enhance language skills in our students. The ideal candidate will develop and implement engaging lesson plans, teach English language skills, assess student progress, and create a positive classroom environment.Key Responsibilities:Curriculum Development: Design and deliver instruction that meets curriculum...
-
Proposal Writer and Language Specialist
10 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Maximus Gulf Full timeWe are looking for a skilled Proposal Writer and Language Specialist to join our bid team at Maximus Gulf.The ideal candidate will have a proven track record of creating compelling content for bids, proposals, and marketing materials, and be proficient in multiple languages.Job Description:Create engaging content that showcases our company's expertise and...
-
Application Support Specialist
14 hours ago
Riyadh, Ar Riyāḑ, Saudi Arabia Aamalcom Full timePosition: Application Support SpecialistExperience: Minimum 6 yearsLanguage: Strong proficiency in EnglishJob Description:We are seeking a skilled and dedicated Application Support Specialist. The ideal candidate will have 6-10 years of hands-on experience providing L2/L3 support for application-related issues, managing business-critical applications, and...