Registrar and Admin Officer

3 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full time

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from English Path

Talent Acquisition Specialist | DEI Advocate | CIPD 7

About English Path:

English Path is a rapidly growing, global English, German and French language school that empowers students of all ages through language learning and cultural experiences. English Path has expanded significantly since its foundation, establishing modern campuses and professional learning environments in the UK, Europe, North America, and the Middle East.

We provide a diverse range of courses, including General English, French and German; Academic and Exam preparation, Electives, Pathway programmes and Professional Certificate programmes. Our curriculum is designed to not only encourage students to enhance their language skills but also facilitates immersion into the local culture through themes which connect the classroom to real-world experiences. We also offer additional ancillary services such as high-quality accommodation, student insurance, and transfers.

By joining English Path, you will be immersed in a talented, passionate, and dynamic group of professionals who are focused on one clear vision: to transform lives through education. Find out more about us here: www.englishpath.com.

Mission:

A world in which every person can communicate using a common language, removing inequality and creating a level playing field. Courses that stimulate and challenge. Students that learn, excel, and grow.

Vision:

To create the world's most accessible and innovative English language school that changes lives through education that makes a fundamental difference to living standards.

Role Purpose:

The primary purpose of this role is to support the administrative and operational functions, ensuring a smooth and satisfying experience for all stakeholders. Key responsibilities include managing attendance data, maintaining accurate records, handling enquiries and admissions, and providing excellent customer service. The role also involves preparing necessary documentation, coordinating with various departments, and supporting the organization of weekly activities. Additionally, the position requires assisting with the admissions process and ensuring all service level agreements are met.

Role and Responsibilities:

Key Responsibilities

  • Assist other administrative colleagues in collecting student attendance data, communicating with absentees and keeping the school's system up to date with all student information.
  • Ensure English Path puts students' satisfaction first at all times.
  • Ensure service level agreements are met at all times, both internally and externally.
  • Deal with visitors or guests as and when required as per the school policy.
  • Develop a sound working knowledge of the company database, following the policies and processes set out.
  • Contribute towards student recruitment (i.e., Walk-in enquiries, meeting with partners).
  • Work with the Admissions and Sales Team to provide up to date and accurate pre-arrival and orientation/welcome information for students and partners.

Other Responsibilities

  • Customer service and student support.
  • Understanding customer needs and requirements.
  • Preparing and filling forms and other student documents.
  • Keeping up to date student and partner records.
  • Liaise with academic departments and other administrative offices.
  • Maintain an awareness of KSA developments in the English language sector.
  • Liaise with colleagues in all relevant departments such as student services and admissions to ensure a seamless customer journey.
  • Keep up to date with developments in the school's course offering or any other requirements as well as advice and guidance sought by enquirers and applicants such as the initial application cycle, processing time, and clearing processes.
  • Take an applicant-first approach to enquiry handling and customer services, putting the needs of the student at the heart of all our activity and ensuring a tailored approach based on the individual's requirements.
  • Responsibility for admissions process from booking receipt to inputting data onto CLASS.
  • Creating and editing CLASS price items, packages, and general maintenance.
  • Build and maintain good working relationships with all internal and external colleagues.
  • Involved in ensuring all SLAs relating from enquiry to confirmations are managed effectively.
  • Run provisional booking and visa report to monitor the work progress.
  • Assist with escalation cases from Admissions team.
  • Assisting with Head of Admissions with core tasks during peak period.

Administrative Duties

  • Prepares welcome packs for new students.
  • Updates and maintains the school database with student details.
  • Assists the management team with administrative tasks as required.
  • Ensure that all students have up-to-date contact details.
  • Assist in dealing with complaints and refunds in a timely manner.

Activity Programme

  • Coordinate with the centre manager and head of operations to ensure that there are weekly engaging activities planned.
  • Ensure communication about weekly events is clear and concise.
  • Attend regular social program events.

Essential Skills and Experience

Experience

Relevant experience within the Education sector (desirable).

Skills

  • Fluent in English and Arabic (essential).
  • Excellent administrative and organisational skills.
  • Professional telephone manner combined with a high level of spoken and written English.
  • Excellent team worker with the ability to negotiate and compromise whilst taking into account the views of others.
  • Accuracy, attention to detail and a methodical approach.
  • Ability to multi-task and deliver against a number of priorities.
  • Good working knowledge of Microsoft Office packages.
  • Ability to find and present solutions to achieve customer satisfaction.
  • Ability to demonstrate international and cultural sensitivities.

We are looking for people with the following behaviours and attributes:

  • Confident, enthusiastic, empathetic, and friendly.
  • Flexibility and a positive attitude.
  • Professional appearance.
  • Approachable and friendly manner.
  • Goes the extra mile.
  • Takes ownership.
  • Address issues positively.
  • Communicate proactively.
  • Are active listeners.
  • Are respectful and value students, parents, and other customers.

Other Information

The Registrar and Admin Officer will also be expected to demonstrate their commitment:

  • To EP's values and regulations, including equal opportunities policy.
  • To EP's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of EP's Environmental Policy.
  • To EP's Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service and Administrative

Industries

Education Administration Programs

#J-18808-Ljbffr

  • Office/Admin Coordinator

    6 hours ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    We are looking for an Office/Admin Coordinator to join our team in Riyadh, KSA. The ideal candidate will manage office operations, provide administrative support, and help drive business development efforts. This role requires a highly organized, proactive individual who can handle multiple tasks while also contributing to the growth and expansion of the...

  • Operations Coordinator

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full time

    We believe in creating a supportive environment for our students to thrive. Our goal is to transform lives through education, making a positive impact on our students' futures.The Registrar and Admin Officer will play a crucial role in delivering high-quality administrative services, ensuring a seamless experience for all stakeholders.Essential Skills and...

  • Student Support Specialist

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia English Path Full time

    We provide a unique opportunity for students to learn in a supportive environment. Our goal is to transform lives through education, making a positive impact on our students' futures.The Registrar and Admin Officer will support the administrative team in maintaining accurate records, handling enquiries and admissions, and providing exceptional customer...

  • Office Admin

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia webook We're All About Fun Full time

    About the Office Administrator RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Supertech Group.Our company is a leading technology group in the region, building and delivering innovative technology products that users love. We believe in disrupting the norm and making a positive impact on people's lives.This...

  • Office Management Specialist

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NHC Full time

    We are looking for a Office Management Specialist to join our team at NHC. In this role, you will be responsible for managing the day-to-day operations of the Admin & Facilities function, including maintaining records for all service contracts, developing and maintaining a list of partner hotels, and proactively seeking and contributing to establishing and...

  • Executive Assistant

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Full time

    Our CultureWe value entrepreneurs, not employees, at Seclore. We appreciate individuals fueled by passion, curiosity, and a hunger to learn & grow. If you possess excellent written and verbal communication skills, proficiency in Microsoft Word and Excel, and knowledge of Saudi Laws and Regulations, GOSI, we want to hear from you.We are seeking an experienced...

  • Admin Assistant

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    The Admin Assistant plays a vital role in supporting the daily operations of an automotive dealership and distributor. This position requires a proactive individual who can manage various administrative tasks efficiently while ensuring a smooth workflow within the organization.Key Responsibilities:Manage daily administrative tasks to optimize office...

  • Admin Assistant

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Egis Group Full time

    About UsEgis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the...

  • Admin Assistant

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Egis Full time

    Company DescriptionEgis is an international player active in architecture, consulting, construction engineering, and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable, and resilient territorial development. Operating in 100 countries, Egis puts...

  • Admin Assistant

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Egis Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionEgis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient...

  • Executive - Admin Assistant

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    At Six Flags & AquArabia Qiddiya City, The Executive - Admin Assistant is responsible for assisting the Division leader with a variety of tasks and projects. Additionally, this position assists other team members as needed.Collective ResponsibilitiesComply with the Six Flags Qiddiya's code of conduct and ethics.Promote the Six Flags Qiddiya vision, mission,...

  • Admin Support Officer

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CoorB Full time

    About the RoleThis role is essential in ensuring smooth, efficient operations within our organization.You will work closely with the HR team to implement internal practices that secure compliance with Saudi Labor Law and regulations.Support the execution of HR operations and administration, such as payroll processing, benefits administration including...

  • Conference Admin Support

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Tahaluf Full time

    Tahaluf is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.To scale at this pace requires impeccable local partners, and Tahaluf is...

  • Administration Services

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia NHC Full time

    Administration Services & Facilities ManagerGeneric AccountabilitiesDay-to-Day OperationsManage day-to-day activities and operations of the Admin & Facilities functionOversee the preparation of timely and accurate reports to meet company and department requirementsContribute to the identification of opportunities for continuous improvement of systems,...

  • Office Manager Assistant

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Six Flags Qiddiya City Full time

    About the RoleWe are seeking an experienced Administrative Support Specialist to join our team at Six Flags Qiddiya City. As an Executive - Admin Assistant, you will be responsible for providing exceptional administrative support to the Division leader and other team members.Your key responsibilities will include providing reporting and analysis, sorting and...

  • Talent Acquisition Officer

    3 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CARE Full time

    ResponsibilitiesUse all available methods to source suitable candidates to fill open job vacancies.Pre-screen candidates, ensuring they meet role requirements and fit the AE vision and values.Interview all sourced candidates and shortlist suitable candidates for the final technical interview.Negotiate, collect required documents, and draft job offers for the...

  • Talent Acquisition Officer

    1 day ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

    Job ResponsibilitiesUse all available methods to source suitable candidates to fill open job vacancies.Pre-screen candidates, ensuring they meet role requirements, and fit the AE vision and values.Interview all sourced candidates and shortlist suitable candidates for final technical interview.Negotiate, collect required documents and draft job offers for the...

  • Admin Assistant

    5 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia tasnee saudi Full time

    Roles and responsibilities Provides high level Administrative Support to the line manager by managing documentation, handling appointments and meeting, preparing statistical reports, controlling confidential data/information and ensuring smooth operations at the management level, based on Trust, Integrity and Accountability.KEY TASKS AND...

  • HR Operations Coordinator

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia CoorB Full time

    Job OverviewWe are seeking a detail-oriented and organized Admin/Operations Officer to support our operational and administrative functions.The ideal candidate will be responsible for managing contracts, Iqamas, travel and visa arrangements, assisting with HR and insurance documentation, and maintaining accurate records.

  • Regulatory Compliance Officer

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Agricultural and Livestock Investment Co Full time

    Company Overview:Saudi Agricultural and Livestock Investment Co (SALIC) is a leading player in the agricultural and livestock sectors.We are seeking a highly skilled Regulatory Compliance Officer to join our team.The successful candidate will be responsible for developing and implementing compliance frameworks, standards, and policies across the...