Logistics Operations Manager for Ultra Fast Grocery Network

3 days ago


Jeddah, Makkah Province, Saudi Arabia Amazon Full time
Company Overview: Amazon is a dynamic and customer-obsessed company, seeking a versatile leader to lead teams within our fast-paced last mile operations. This role will encompass responsibilities across the entire network, requiring a leader who can thrive in an ever-changing operational landscape.

Job Description:
As an Area Manager for our Ultra Fast Grocery network, you will play a crucial role in ensuring efficient workflows, exceeding customer expectations, and driving continuous improvement. Your primary responsibilities will include:
  1. Operational Leadership: Oversee daily last mile operations for multiple dark stores, managing teams of Operations Supervisors and DSPs. Allocate labor, lead meetings, assign job duties, and maintain exceptional organizational skills.
  2. Team Management: Lead, train, and develop high-performing teams while ensuring associate safety and adherence to Amazon's Health and Safety standards.
  3. Performance Management: Focus on metrics, diving deep to identify root causes of performance issues, and implement effective solutions. Continuously monitor key performance indicators (KPIs) and drive improvements.
  4. Process Improvement: Identify opportunities to streamline and improve processes. Utilize problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements.
  5. Problem Solving & Decision Making: Demonstrate strong problem-solving and analytical capabilities. Act decisively in a fast-paced environment, exercising sound judgment and making informed decisions.
  6. Technology & Tools: Leverage software and hardware tools to ensure smooth daily operations. Support the rollout and implementation of new systems and processes, gathering feedback and providing support.
BASIC QUALIFICATIONS

- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of experience with performance metrics, process improvement, or lean techniques.
- Degree in Engineering, Operations, Supply Chain, Logistics, or Business Administration.
- Ability to thrive in an ambiguous and fast-paced environment.
- Basic understanding of Lean and Six Sigma.

Ambitious Professionals Wanted Our inclusive culture empowers employees to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit here for more information.

Amazon is committed to a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.


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