Ticketing Solutions Architect

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Duncan & Ross Full time
Job Description

The Ticketing Solutions Architect at Duncan & Ross will play a crucial role in ensuring the successful delivery of ticketing solutions within an entertainment organization.

Key Responsibilities:
  • Develop and implement technical strategies for ticketing, aligning with the client's revenue, customer experience, and operational goals.
  • Serve as the primary liaison between the client's internal teams and the vendor, ensuring seamless integration of the ticketing system with CRM, POS, and other critical systems.
  • Monitor the vendor's technical implementation, addressing potential issues and facilitating solutions to maintain system performance and data integrity.
  • Collaborate with IT to ensure compliance with security and data integrity requirements across the ticketing ecosystem.
Requirements:
  • 10+ years of experience as a technical consultant, technical advisor, or vendor manager in ticketing, system integration, or similar roles within entertainment or hospitality.
  • Strong knowledge of ticketing technology platforms, integrations, and customer interface optimization.
  • Proven track record of overseeing vendor implementations and managing client-vendor communications.
  • Familiarity with modern ticketing technologies, such as mobile ticketing, contactless access, and dynamic pricing.

The estimated salary for this position is around $120,000 per year, depending on location and experience. If you are a skilled technical professional looking to make a meaningful impact in the entertainment industry, we encourage you to apply.



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