Debt Resolution Specialist

7 days ago


Jeddah, Makkah Province, Saudi Arabia CARE Full time
Job Description

At CARE, we are seeking a skilled Debt Resolution Specialist to join our team. In this role, you will work closely with customers to communicate debt amounts, set payment deadlines, and assist them in creating a payment plan to resolve their debt.

Key Responsibilities:
  • Regularly follow up with past due customers via emails and telephone calls to ensure timely collection of overdue amounts.
  • Maintain company finances by ensuring rigorous customer follow-ups and effective communication.
  • Consolidate collection reports by registering all customer interactions.
  • Transfer or escalate the collection process to relevant departments and maintain open communication until resolution.
Requirements and Qualifications:
  • Ability to plan work effectively and meet deadlines.
  • Thorough understanding of competitors' strategies, policies, and modus operandi.
  • Demonstrate strong critical thinking skills and provide simplified solutions for potential problems.
  • Contribute to temporary departmental requirements and assist with short-term planning.
Benefits:
  • Flexible work environment
  • Ongoing training and development opportunities
  • Competitive salary and benefits package

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