Hospitality Operations Director

5 days ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Novotelnorthbeach Full time

At Novotel Wollongong Northbeach, we are seeking a visionary leader to helm our esteemed hotel operations. The successful candidate will be an experienced and strategic-thinking General Manager, responsible for driving exceptional guest experiences while maximizing financial success and operational excellence.

Key Responsibilities:
  • Develop and execute comprehensive business plans to achieve short-term and long-term objectives.
  • Oversee hotel performance, encompassing revenue management, guest satisfaction, and operational efficiency.
  • Lead and inspire a high-performing executive team, fostering a collaborative and customer-centric culture.
  • Directly oversee departments, including rooms, food and beverage, sales and marketing, finance, and human resources.
  • Manage budgets, financial forecasts, and cost control measures to ensure maximum profitability.
  • Nurture strong relationships with key stakeholders, including owners, corporate leadership, and local business partners.
  • Ensure compliance with brand standards, local regulations, and industry best practices.
  • Identify and implement innovative solutions to enhance guest experiences and operational processes.
  • Represent the hotel as the primary face, promoting the brand at industry events and within the local community.
  • Drive sales and marketing initiatives to increase market share and revenue.
  • Analyze market trends, competitor activities, and guest feedback to inform strategic decisions.


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