Hotel Operations Director

2 weeks ago


Medina, Al Madīnah al Munawwarah, Saudi Arabia Mövenpick Hotels & Resorts Full time
Job Description

We are seeking an experienced Hotel Operations Director to lead our Front Office team and deliver exceptional customer experiences.

Key Responsibilities:
  • Daily Operations Meetings: Participate in daily meetings to coordinate with support departments and ensure seamless operations.
  • Team Management: Recruit, train, and develop Front Office staff to achieve high standards of service delivery.
  • Guest Services: Ensure prompt responses to guest inquiries and resolve issues efficiently.
  • Inventory Management: Coordinate room inventory and collaborate with Housekeeping to meet guest needs.
Requirements:
  • Leadership Skills: Proven ability to lead teams and drive results-oriented performance.
  • Customer Focus: Strong commitment to delivering exceptional guest experiences.
  • Communication: Excellent verbal and written communication skills.
  • Technical Skills: Proficiency in MS Office applications, including Excel, Word, and PowerPoint.
About Us

Mövenpick Hotels & Resorts is a global hospitality company dedicated to providing personalized services and unforgettable experiences for our guests.



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