Hotel Operations Director
2 weeks ago
We are seeking an experienced Hotel Operations Director to lead our Front Office team and deliver exceptional customer experiences.
Key Responsibilities:- Daily Operations Meetings: Participate in daily meetings to coordinate with support departments and ensure seamless operations.
- Team Management: Recruit, train, and develop Front Office staff to achieve high standards of service delivery.
- Guest Services: Ensure prompt responses to guest inquiries and resolve issues efficiently.
- Inventory Management: Coordinate room inventory and collaborate with Housekeeping to meet guest needs.
- Leadership Skills: Proven ability to lead teams and drive results-oriented performance.
- Customer Focus: Strong commitment to delivering exceptional guest experiences.
- Communication: Excellent verbal and written communication skills.
- Technical Skills: Proficiency in MS Office applications, including Excel, Word, and PowerPoint.
Mövenpick Hotels & Resorts is a global hospitality company dedicated to providing personalized services and unforgettable experiences for our guests.
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