Learning Development Strategist
5 days ago
About Four Seasons Hotel Riyadh:
We are an iconic hotel in the heart of Saudi Arabia's vibrant capital, offering a unique blend of style and sophistication. Our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
The Role:
Delivers workplace learning, service improvement programs, and initiatives to best achieve long-term business success; identifies and implements learning and performance improvement strategies that support our strategic direction; promotes a continuous learning culture; partners with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain service excellence.
Requirements:
- Minimum of 3 years experience working in a Learning & Development in a managerial capacity.
- Experience in adult education or a similar environment.
- Experience in hotel operations, preferably luxury hospitality or other service environments.
- Experience managing in diverse cultures.
- Excellent communication skills.
- Facilitation skills.
- Instructional design skills.
- Strong analytical and critical thinking skills (i.e., ability to identify when training is the actual solution and provide it if required).
- Coaching skills.
- Influencing skills.
- Adult learning styles and principles.
- Needs Assessment methodologies and learning needs identification.
- Learning technologies, such as e-learning options and distance learning.
- Theories and types of evaluation for measuring program financial impact, such as Kirkpatrick's 4 levels.
- Project planning tools and processes.
- Communication and influencing strategies.
- Basic budgeting, accounting, and financial management.
- Current on industry trends affecting workplace learning.
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