Customer Success Manager
2 weeks ago
We are seeking an experienced Customer Success Manager to join our team. In this role, you will be responsible for managing high-touch, high-visibility post-sales engagements with strategic customers.
Your key responsibilities will include:
- Account Management
- Own key accounts and manage relationships with our largest customers.
- Serve as the main point of contact for multiple product lines supporting the customer journey.
- Collaborate cross-functionally with clients, including C-suite, end users, and internal teams across product lines such as Cloud, DevSecOps, Network, and AI security.
- Manage customer planning, deployment, adoption, account reviews, and escalations.
- Develop customized product delivery strategies tailored to the customer's technical environment.
- Understand customer security priorities and translate them into Success Plans.
- Work with Sales to develop success plans, assess customer health, identify expansion opportunities, and ensure renewals.
- Coordinate with Post-Sales teams including Professional Services, Customer Success, and Support.
- Engage with and coordinate delivery efforts across teams, including engineering and professional services.
Required Skills and Qualifications
To be successful in this role, you will need:
- 8+ years of professional experience in a customer-facing role.
- Specialization in delivering software products and services to strategic customers, with expertise in at least one of the following areas:
- Cloud Security
- DevSecOps
- Network Security
- Security Operations
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeJob Description:The Customer Success Manager is responsible for establishing long-term relationships with customers, understanding their complex environments, and partnering with internal teams to deliver exceptional customer satisfaction.Key Responsibilities:Establish relationships with customers through regular meetings.Partner with sales, product...
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Discovered MENA Full timeCustomer Success Manager - Saudi NationalGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Discovered MENAYour Scottish Tech Recruiter in MENA | UX & Product DesignI'm looking for a Customer Success Manager in Riyadh.I am working with a leading FinTech company that has been very successful in the MENA region....
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeDrive business growth and customer satisfaction as a key member of our team.We are seeking a seasoned professional to take on the role of Customer Success Manager. The ideal candidate will have a proven track record of building strong relationships with clients, identifying opportunities for growth, and delivering results-driven solutions.About the Role:The...
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeCustomer Success Manager: Driving Growth and SatisfactionAs a Customer Success Manager, you will be responsible for ensuring customer satisfaction and driving business growth through tailored solutions and exceptional service. Your primary focus will be on building strong relationships with customers and delivering results-driven outcomes.Your Key...
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Tandem Interim Full timeGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Tandem InterimSenior Associate-Tech Consulting Headhunter / Permanent and Contract HiresJob Title: Customer Success ManagerCompany: Insurtech CompanyPosition Type: Contract (Renewable)Start Date: ImmediatelyLocation: KSAWe are seeking a dynamic and...
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeCustomer Success PositionWe are looking for a Customer Success Manager to join our team as a Sales Consultant. In this role, you will be responsible for supporting customers in achieving their goals and ensuring client satisfaction.Your primary goal will be to work closely with customers to understand their needs and provide expert consultation on our...
-
Customer Success Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Contentsquare Full timeContentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey.We are a global leader in the experience analytics space, having secured $1.4 billion in...
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia beBee Careers Full timeAbout the PositionThis Customer Success Manager will be responsible for leading multiple Application Centers across KSAPYB, focusing on customer satisfaction, project execution, and shared support functions.The ideal candidate will possess 10+ years of experience in project management, with a strong background in EPC or Engineering and/or execution in...
-
Customer Success Manager
2 weeks ago
Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full timeLocation: Riyadh, Saudi ArabiaArea of Interest: Customer ExperienceThis position is a highly strategic role that is responsible for driving adoption of Cisco collaboration solutions and identifying growth opportunities to expand Cisco's footprint, while demonstrating the value and benefits to your customers. Occasional travel may happen. Your strong...
-
Customer Success Manager
5 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Seclore Technology Pvt. Ltd. Full timeRiyadh, Saudi Arabia | Posted on 11/20/2024At Seclore, we are Entrepreneurs not Employees.We are a passionate team with diverse backgrounds and experiences, all driven to solve complex business problems with simple, intuitive solutions. We appreciate people fueled by passion, curiosity, and hunger to learn and grow.We encourage Seclorites to think out of the...