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Senior Sales Associate

2 months ago

Riyadh, Ar Riyāḑ, Saudi Arabia Merge Recruitment Agency Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Merge Recruitment Agency. As a Sales Associate, you will be responsible for providing exceptional customer service, achieving sales targets, and maintaining a high level of product knowledge.

Key Responsibilities:

  1. Customer Service:
  • Provide polite and courteous service to customers, handling their complaints with care and attention.
  • Collect customer data and provide regular updates to the direct manager.
  • Offer after-sales service to ensure customer satisfaction and retention.
  • Provide feedback to the line manager on customer needs and preferences.
  • Ensure all promises made to customers are kept, and sales are concluded in a way that retains customers.
  • Maintain high standards of hygiene and cleanliness in the store.
Sales Management:
  • Achieve daily, weekly, and monthly sales targets.
  • Handle multiple customers simultaneously.
  • Follow a structured sales process to ensure effective sales outcomes.
Stock Efficiency:
  • Ensure stock is displayed on the sales floor according to store standards.
  • Update new arrivals, pricing, and other relevant information.
  • Assist in accurate stock counting and tracking.
  • Handle products with care, including POS and packing materials.
  • Manage stock replenishment effectively.
Product Knowledge and Merchandising:
  • Develop in-depth knowledge of products and brands.
  • Communicate product features, advantages, and benefits to customers.
  • Understand and implement brand concepts.
  • Design and implement visually appealing window displays, shop graphics, and POS materials.
Shop Administration:
  • Adhere to all company policies and procedures.
  • Ensure the store is safe, secure, and clean.
  • Confidently operate the POS system.
  • Manage cash handling effectively.
  • Implement daily checklists to maintain a high standard of retail atmosphere.

Candidate Requirements:

We are looking for a young, energetic, and customer-focused individual with excellent communication skills. The ideal candidate will have:

  • Good English speaking skills.
  • Customer service orientation.
  • Creativity and a smart, presentable demeanor.
  • 2-3 years of experience in fashion sales.
  • Age 21-27 years old.
  • Graduate or undergraduate degree.
  • Flexibility, humility, and a willingness to learn continuously.

About Us:

Merge Recruitment Agency is a leading recruitment company founded in 2003. We provide proactive, tailored recruitment solutions to organizations of all sizes. Our goal is to exceed our clients' expectations in every way possible.