Technical Support Leader

2 weeks ago


Jeddah, Makkah Province, Saudi Arabia Parsons International Full time

About the Role:

The Technical Support Leader will be responsible for managing and directing a team of technical professionals, ensuring that all projects are completed on time and within budget. The successful candidate will have excellent communication skills and the ability to lead cross-functional teams.

Main Responsibilities:

  • Lead a team of technical professionals
  • Develop and implement process improvements
  • Collaborate with other departments to achieve business objectives
  • Ensure compliance with company policies and procedures
  • Maintain accurate records and reports

Requirements:

  • 4-year degree in Computer Science or related curriculum
  • At least 10 years in the IT Infrastructure field
  • 5+ years in a leadership role on a project
  • Minimum 3 years of experience in Desk-Side Support
  • Knowledge of CADD software installation and configurations
  • Knowledge of Project Control Systems
  • Certifications: Microsoft MCSE or MCSD (Solutions), CCNA, PMI (PMP)


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