Technical Support Leader
2 weeks ago
About the Role:
The Technical Support Leader will be responsible for managing and directing a team of technical professionals, ensuring that all projects are completed on time and within budget. The successful candidate will have excellent communication skills and the ability to lead cross-functional teams.
Main Responsibilities:
- Lead a team of technical professionals
- Develop and implement process improvements
- Collaborate with other departments to achieve business objectives
- Ensure compliance with company policies and procedures
- Maintain accurate records and reports
Requirements:
- 4-year degree in Computer Science or related curriculum
- At least 10 years in the IT Infrastructure field
- 5+ years in a leadership role on a project
- Minimum 3 years of experience in Desk-Side Support
- Knowledge of CADD software installation and configurations
- Knowledge of Project Control Systems
- Certifications: Microsoft MCSE or MCSD (Solutions), CCNA, PMI (PMP)
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