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Technical Director for Support Engineering

2 weeks ago

Jeddah, Makkah Province, Saudi Arabia Amazon Full time

We are seeking an exceptional Technical Director to lead our Support Engineering team at Amazon. As a critical member of our technology organization, you will play a key role in connecting listeners with millions of stories by imagining, designing, developing, and testing the software and applications that make up Audible's platform.

About This Role

This is a chance to drive the future of our technology, mentor future leaders, and inspire innovation. As a Technical Director, you will anticipate and seek out obstacles before they occur, and implement solutions that allow our engineers to fulfill strategic and tactical business goals.

Key Responsibilities
  • Be a technical lead for the organization and be regarded as a support leader by peers across the company.
  • Have a solid understanding of the business as it relates to the team's supported services.
  • Lead or participate in company-wide user groups to exchange support information, procedures, and best practices.