IT Capacity Management Expert

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Acuative Middle East Full time

The Senior Performance Analyst is responsible for leading a team of analysts in collecting, analyzing, and interpreting performance data from various sources. This role requires strong analytical skills, with the ability to identify performance bottlenecks, anomalies, and trends through root cause analysis and performance troubleshooting.

Responsibilities:
  • Leadership and Team Management: Lead, mentor, and develop a team of performance and capacity analysts.
  • Data Collection and Analysis: Guide the team in collecting, analyzing, and interpreting performance data from various sources.
  • Reporting and Visualization: Ensure the creation and maintenance of performance dashboards, reports, and visualizations to provide insights into IT infrastructure health and performance.

This role requires strong communication and interpersonal skills, with the ability to effectively communicate complex technical information to both technical and non-technical stakeholders. The ideal candidate will have 5+ years of experience in performance monitoring, analysis, and reporting within an IT infrastructure environment, with at least 2 years in a leadership or team lead role.



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