Customer Service Representative
1 week ago
We are seeking a highly skilled Customer Service Representative to join our team in Jeddah, Saudi Arabia. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support through phone calls, email, and chat. You will handle inquiries, complaints, and requests from customers in a timely and professional manner.
Key Responsibilities:
- Provide top-notch customer service through various communication channels
- Handle customer inquiries, complaints, and requests in a professional and timely manner
- Identify and escalate priority issues to the appropriate department or supervisor
- Maintain accurate records of all interactions with customers
- Follow company policies and procedures while handling customer inquiries or concerns
- Meet or exceed set targets for call volume, response time, and customer satisfaction ratings
Requirements:
- Fluent in English (spoken and written)
- Previous experience in a customer service or call center role
- Excellent communication skills
- Ability to handle multiple tasks
- Strong problem-solving skills
- Ability to work in a fast-paced environment
- Attention to detail
- Willingness to work flexible hours, including weekends and holidays if needed
What We Offer:
- Competitive salary of $1100 per month
- Accommodation provided by the company for candidates relocating from Egypt to Jeddah
- Ongoing training and development opportunities
- Opportunity for career growth within the company
- Fun and inclusive work environment
If you are a motivated and customer-focused individual looking for a challenging opportunity in Jeddah, then this job is perfect for you. Apply now to join our dynamic team and take your career to the next level.
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