Customer Experience Specialist
5 days ago
About Us
As a leader in the luxury retail industry, Chalhoub Group has been a driving force behind innovative customer experiences for over six decades. Our mission is to continually push the boundaries of what is possible, leveraging cutting-edge technologies and expert knowledge to deliver unparalleled results.
Our extensive portfolio of owned brands and partnerships with over 300 international brands enables us to cater to diverse tastes and preferences, providing a unique shopping experience that sets us apart from the rest.
With a presence across seven countries, we have established a reputation as a trusted partner and innovator in the industry, consistently striving to exceed expectations and deliver exceptional outcomes.
Job Responsibilities
- Driving commercial growth and success through effective collaboration and KPI-focused efforts
- Developing a high-performing team through coaching, mentoring, and empowerment
- Identifying and pursuing opportunities for improvement, innovation, and creative problem-solving
- Fostering a positive and energetic work environment that promotes teamwork and open communication
- Staying up-to-date with industry trends and best practices to inform decision-making and strategy
Requirements
- Bachelor's degree certificate in a relevant field
- At least one year of retail experience, preferably in a leadership or management role
- Excellent written and verbal communication skills in English
Benefits
At Chalhoub Group, we are committed to providing a supportive and inclusive work environment that recognizes the value of our employees. Our competitive benefits package includes:
- Healthcare and wellness programs
- Child education contribution
- Remote and flexible working policies
- Exclusive employee discounts
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