Customer Experience Manager
4 days ago
HH-SHAKER is looking for a Customer Experience Manager to join its service team in Jiddah.
The successful candidate will be responsible for:
- Overseeing daily operations
- Ensuring high service levels
- Fostering team collaboration
To excel in this role, you will need:
- Strong leadership, communication, and team management skills
- Customer service and problem-solving skills
- Experience in service team operations and process improvement
- Knowledge of service management best practices
A Saudi candidate with a Bachelor's degree in Mechanical Engineering and at least 3 years of experience in a similar role is preferred.
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Customer Experience Manager
7 days ago
Jeddah, Makkah Province, Saudi Arabia Arab National Bank Full timeWe are seeking a dedicated Customer Experience Manager who can lead our customer service team to deliver exceptional experiences for our clients. The ideal candidate will have excellent leadership skills, a customer-focused mindset, and the ability to analyze data to drive business decisions.About the Role:Lead and manage the customer service team to achieve...
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Customer Experience Manager
4 days ago
Jeddah, Makkah Province, Saudi Arabia Cruise Saudi Full timeJob DescriptionAs a Customer Experience Manager at Cruise Saudi, you will be responsible for overseeing all customer care operations, ensuring exceptional customer experience, and maintaining high levels of customer satisfaction.This role involves handling customer inquiries and complaints, including those from the Ministry of Tourism, coordinating with...
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Customer Experience Manager
2 days ago
Jeddah, Makkah Province, Saudi Arabia PIX Full timeWe are seeking a dedicated Sales Representative to lead our customer engagement efforts. As a critical member of our team, you will focus on building strong relationships with clients, understanding their needs, and delivering tailored solutions to meet those needs.Key Performance Indicators :BUILDING STRONG RELATIONSHIPS WITH CLIENTS THROUGH EXCELLENT...
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Customer Experience Specialist
10 hours ago
Jeddah, Makkah Province, Saudi Arabia Maersk Full timeJob DescriptionThe role of the Customer Experience Specialist is to manage and own the customer experience of assigned customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the...
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Customer Delivery Experience Manager
4 days ago
Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co Full timeRole OverviewThe Customer Delivery Experience Manager at Hamad M. Al Rugaib & Sons Trading Co is responsible for ensuring that every customer interaction is positive and memorable.This involves coordinating delivery schedules, resolving any issues that may arise, and continuously improving logistics operations to meet customer needs.Key Performance...
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Customer Experience Specialist
2 days ago
Jeddah, Makkah Province, Saudi Arabia CARE Full timeBachelor's degree in information technology, computer science, or a related field preferred.3-5 years in customer service, IT support, or related fields.Proficiency in IT systems, software, and tools.Familiarity with customer relationship management (CRM) software.Knowledge of IT service management processes and best practices.Excellent communication skills...
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Customer Experience Director
7 days ago
Jeddah, Makkah Province, Saudi Arabia Emdad Al Khebrat Full timeOur CompanyEmdad Al Khebrat is a leading organization in the region, committed to delivering exceptional customer experiences. We are seeking a highly motivated and experienced Customer Service Manager to join our call center team in Jeddah, Saudi Arabia.Key ResponsibilitiesManage a team of call center agents to achieve high performance standards.Develop and...
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Customer Experience Specialist
4 days ago
Jeddah, Makkah Province, Saudi Arabia Al Futtaim Private Company (LLC) Full timeAt Al Futtaim, we are committed to delivering exceptional customer experiences. We are looking for a Customer Experience Specialist to play a crucial role in driving sales growth and enhancing customer satisfaction. As a key member of our team, you will focus on developing and executing strategies to improve customer engagement and loyalty.Main...
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Customer Experience Consultant
14 hours ago
Jeddah, Makkah Province, Saudi Arabia Maersk Full timeThe role of the Customer Experience Consultant is to own/manage the customer experience of his/her customers. This includes proactively monitoring and managing the end-to-end shipment process in compliance with all company procedures, ensuring that the cargo is transported as per the transport plan promised to the customer and/or that the customer is kept...
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Customer Experience Manager
4 days ago
Jeddah, Makkah Province, Saudi Arabia Classified Full timeThis Daily Grind Coordinator position requires a skilled Beverage Specialist to prepare and serve a variety of coffee and tea beverages, ensuring customer satisfaction through excellent service.The Ideal CandidateStrong attention to detail and organizational skillsAbility to multitask and work effectively in a team environmentFlexibility to work variable...
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Customer Experience Lead
4 days ago
Jeddah, Makkah Province, Saudi Arabia White Spaces Full timeAbout White SpacesWe're a dynamic coworking community that empowers professionals to succeed.Our goal is to provide inspiring workspaces that foster creativity, productivity, and collaboration.We're seeking a highly skilled Associate to oversee sales, customer experience, and operational efficiency.Role OverviewThe Associate will be responsible for managing...
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Customer Experience Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia BoF Careers Full timeResponsibilitiesThe Customer Experience Coordinator is responsible for delivering exceptional customer experiences across all touchpoints. This includes providing outstanding customer service, resolving customer complaints, and promoting loyalty programs.This role requires a highly empathetic and customer-focused individual with excellent communication...
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Customer Experience Director
4 days ago
Jeddah, Makkah Province, Saudi Arabia Saudi German Health Careers KSA Full timeRequirementsA degree in Healthcare Management, Hospitality, or a related field.5+ years of experience in patient experience or customer service leadership.Combines empathy with expertise – a natural problem-solver who truly cares.Preferably Saudi.
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Customer Experience Representative
4 days ago
Jeddah, Makkah Province, Saudi Arabia Turkish Airlines Full timeFlights Sales and Operations Role:Turkish Airlines is expanding its reach and we're looking for skilled professionals to join our sales team. As a Flight Sales and Operations Agent, you'll be responsible for providing excellent customer service, managing flight reservations, and coordinating operations to ensure smooth travel experiences for our...
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Customer Experience Director
4 days ago
Jeddah, Makkah Province, Saudi Arabia Sephora USA, Inc Full timeSepha Store Operation Management Overview:This critical role requires a seasoned professional with expertise in managing multi-site retail operations, driving sales growth, and fostering an exceptional customer experience. As a leader, you will oversee the execution of our retail strategy across multiple stores, ensuring seamless delivery of our brand...
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Customer Experience Leader
4 days ago
Jeddah, Makkah Province, Saudi Arabia RAFFLES Full timeJob SummaryRaffles is seeking a highly skilled and experienced Guest Service Manager to join our front office team. As a key member of our team, you will be responsible for overseeing daily front office operations, leading and motivating the front office team, and ensuring exceptional guest experiences.Key Responsibilities:Oversee daily front office...
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Customer Experience Coordinator
4 days ago
Jeddah, Makkah Province, Saudi Arabia Haji Hussein Alireza & Co., Ltd. Full timeHaji Hussein Alireza & Co., Ltd. is seeking a skilled Customer Experience Coordinator to join our team in Jeddah, Saudi Arabia.Key ResponsibilitiesTo provide exceptional customer service and support to internal stakeholders and external clients.Respond to customer inquiries and resolve issues promptly and efficiently.Analyze customer feedback and data to...
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Customer Experience Specialist
5 days ago
Jeddah, Makkah Province, Saudi Arabia Jazala Wellness Full timeCompany DescriptionJazala Wellness is a Longevity Social Club that takes an integrative approach to wellness, seamlessly blending advanced technology, holistic practices, and a people-first philosophy. Our mission is to inspire a healthier, happier community while setting a new global standard for wellness excellence.At Jazala Wellness, we have created a...
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Customer Experience Specialist
3 days ago
Jeddah, Makkah Province, Saudi Arabia ايكيا السليمان Part timeWelcome to ايكيا السليمان, where we're dedicated to making a positive impact on people's lives through affordable home furnishings. As a Sales Coworker, you'll be instrumental in helping us achieve this mission.Our goal is to provide an exceptional shopping experience for our customers, and we need sales colleagues who share our passion for...
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Customer Experience Director
2 days ago
Jeddah, Makkah Province, Saudi Arabia Burberry Limited Full timeBurberry Limited is a leading luxury fashion brand that operates with a purpose to create sustainable luxury for customers while driving industry change and championing our communities. As a Store Manager, you will be part of a dynamic team that aims to provide an environment for creative minds from different backgrounds to thrive.Role OverviewMain...