Strategic Financial Services Executive for Middle East and Africa

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Genesys Cloud Services, Inc. Full time

We're looking for an experienced financial services professional to join our Global Industry and Value team as part of Global Sales.

The ideal candidate will have 10+ years of relevant experience as a Financial Services executive or a background rooted in Financial Services consulting.

You'll be responsible for building and retaining strong customer relationships, with proven C-suite engagement skills and passion for creating holistic solutions to unstructured business problems.

Experience in diverse technology landscape, process/technology integration issues, customer design management, and/or service design thinking is preferred.

Key Responsibilities:
  • Show up differently' with customers by engaging in peer-level discussions about business outcomes and their deliverables in the language of Middle East financial services
  • Develop points of view, brainstorm potential engagements & develop insertion plans for targeted financial services accounts in partnership with Account Executives
  • Maintain a pipeline of pursuits, qualifying opportunities and forecasting bookings in alignment with AEs
  • Position and execute engagements that prove the value of Genesys solutions
  • Articulate and customize global best practices, industry trends & benchmarks to deliver strategic presentations, advise and influence

You will work closely with the account team, product, etc. to bring Voice of the customer as valid feedback.

As the financial services expert focal point for the Middle East, via informal guidance, thought leadership presentations, product demos, business workshops and strategic discussions.



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