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Interaction Specialist

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia ASAS for Developing & Operating industrial Cities Full time
Key Responsibilities
The successful candidate will be responsible for handling customer interactions through various channels, including ticketing, social media, inbound and outbound voice contact. They will also be required to escalate unresolved complaints, update databases with changes and status of each customer query/resolution, and interface with respective work centers for resolution of complaints.