Client Support Specialist

6 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia GES - Global Experience Specialists Full time
Job Overview

The Customer Care Specialist will provide sales and general support for exhibitors within the Middle East via inbound and outbound phone calls, live chat, email, white mail, or other communication methods. The role involves handling customer inquiries with timely follow-through, documenting all interactions and tasks, and resolving queries and issues both internally and with exhibitors.

  • Handle customer inquiries with appropriate follow-through and document all interactions and tasks immediately.
  • Resolve internal and external queries and issues.
  • Act as a liaison between lines of business and exhibitors.
  • Enter orders, take payments, raise invoices, and handle related queries.
  • Outbound soft selling, sales through service, and up-selling with existing clients.


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