Retail Experience Specialist
4 days ago
Succeed in a dynamic and fast-paced environment as a Tiffany & Co. Operations Coordinator.
We are seeking a highly skilled and customer-focused individual to join our team in Riyadh.
Your role will involve managing client relationships, ensuring seamless client experiences, and providing exceptional customer service.
Responsibilities include:
- Managing client repairs and service orders to meet high standards.
- Providing proactive follow-up to support client relationships.
- Meeting and consulting with clients to understand their needs and preferences.
- Responding to client enquiries promptly and professionally.
- Fulfilling client order requests efficiently and accurately.
In return, you will earn a very competitive salary, opportunities for career development, Tiffany-designed training programs, and generous employee discounts.
Key qualifications include:
- A minimum of 2 years' experience in a similar role within a luxury retail or client-focused environment.
- Excellent communications skills, both verbal and written, with bilingual proficiency in Arabic and English.
- Strong interpersonal skills to work effectively with a diverse client base and collaborate with colleagues.
- Flexibility to work traditional retail trading hours, including weekdays and weekends, late nights, and holidays.
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