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Account Development Manager
1 week ago
Position Overview
TBO is seeking an experienced Account Development Manager to join our team. As an Account Development Manager, you will be responsible for developing and managing relationships with key clients in the B2B travel industry.
Main Responsibilities
- Develop deep relationships with decision-makers and influencers within each account to foster loyalty and retention.
- Conduct regular reviews of clients' needs, performance metrics, and travel patterns to propose tailored solutions.
- Regular partners visits during the week to meet them and build rapport with management and agents.
- Develop and implement strategic account plans to meet or exceed sales targets and revenue goals.
- Identify and pursue upsell and cross-sell opportunities by promoting additional travel products or services.
Requirements
- Education: Bachelor's degree in Business, Travel Management, or a related field. A Master's degree or additional certifications in travel/tourism or sales is a plus.
- Experience: 3-5+ years of experience in key account management, sales, or business development within the B2B travel or related industry.
- Sales and Negotiation Skills: Proven track record of achieving sales targets, with excellent negotiation and persuasion skills.
- Analytical Skills: Ability to interpret data, analyze account performance, and generate actionable insights.
- Customer-Centric Approach: Strong focus on client satisfaction and relationship-building.
- Technical Proficiency: Familiarity with CRM software and booking platforms.
