International Trade Services Manager
5 days ago
Kitopi's Corporate Bank division is a leading provider of international trade services to clients across the globe. Our team of experts provides customized solutions to meet the unique needs of treasurers and finance departments of corporate and commercial clients.
We are seeking an experienced International Trade Services Manager who will be responsible for providing expert guidance and advisory services to clients operating within the Saudi Arabia and GCC markets. The successful candidate will work closely with our local Coverage/Product Sales team to achieve revenue targets and deliver exceptional client service.
The ideal candidate will possess strong analytical and problem-solving skills, with the ability to conduct regular service reviews and manage client expectations. They should also have excellent communication skills, both verbal and written, and be fluent in Arabic and English.
This is an exciting opportunity to join our dynamic team and contribute to the success of our clients. If you are a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.
Your Key Responsibilities:
- Provide expert guidance and advisory services to clients on international trade services and solutions.
- Manage client transactions and ensure timely delivery within agreed-upon timeframes.
- Conduct daily reviews of transaction queues and escalate issues as necessary.
- Prepare Arabic language guarantees and amendments.
- Respond to and resolve day-to-day queries received from clients, financial institutions, and internal stakeholders.
- Perform service reviews and meetings to identify areas for continuous improvement.
- Develop and deliver training programs for clients on international trade best practices.
- Collaborate with internal teams, including operations, legal, and compliance, to ensure seamless delivery of services.
- Fluency in Arabic and English languages required.
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