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Employee Skills Coach

1 week ago

Riyadh, Ar Riyāḑ, Saudi Arabia Afuturewithus Full time

A Future in Customer Focus: Retail Training Manager

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About the Role: As a key member of our retail team, you will be responsible for designing, developing, and delivering training programs that enhance customer service skills and meet commercial objectives.

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Your Key Responsibilities:

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  • Develop and deliver training content that caters to the needs of our retail teams
  • Collaborate with regional learning and development managers to align training initiatives with business objectives
  • Foster a culture of continuous learning and development within the retail team
  • Monitor and evaluate the effectiveness of training programs and provide feedback for improvement
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Requirements:

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  • Proven experience in retail training or a related field
  • Strong leadership and communication skills
  • Ability to travel frequently to deliver training at various locations
  • Excellent problem-solving and analytical skills
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Benefits:

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  • Ongoing professional development opportunities
  • A supportive and collaborative work environment
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of our customers and colleagues