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IRD Team Supervisor

2 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Sofitel Mumbai BKC Full time
In Room Dining Supervisor Position

The Sofitel Mumbai BKC invites applications for the position of In Room Dining Supervisor, responsible for overseeing daily operations and ensuring exceptional guest service.

About Our Culture

We believe that hospitality is not just a profession but a work of heart. As a Heartist, you will join a community that values passion, expertise, and creativity to deliver unforgettable experiences.

Our company culture is built on the principles of empathy, professionalism, and a relentless pursuit of excellence. We strive to create an environment where every team member feels valued, supported, and empowered to grow.

Key Responsibilities
  1. Operations Oversight: Supervise daily operations to ensure efficient service delivery and exceptional guest satisfaction.
  2. Team Support: Provide guidance and support to the IRD team to help them succeed in their roles.
  3. Quality Assurance: Conduct regular quality assurance checks to ensure consistency in food quality and presentation.
  4. Customer Feedback: Gather and act on customer feedback to improve service delivery and enhance the overall guest experience.