Senior Service Engineer

6 days ago

Jubail, Eastern Province, Saudi Arabia Yokogawa Full time
About the Role

We are seeking a highly skilled Senior Service Engineer to join our team at Yokogawa. As a Senior Service Engineer, you will be responsible for providing technical support and expertise to our customers in the installation, commissioning, and maintenance of control systems.

Key Responsibilities
  • Provide on-site leadership for the successful installation, checkout, and startup of system projects and/or the resolution of system performance problems.
  • Perform preventative and remedial maintenance on non-Invensys instruments, and/or systems.
  • Lead the staging of FAT portions of the project as assigned by manager.
  • Understand in detail Invensys contractual responsibilities as detailed in the Engineering Transfer Report.
  • Ensure the technical and commercial success of the Field Service responsibilities on systems projects.
  • Meet with customers to detail startup and/or problem resolution plans before on-site work is begun, during the on-site work, and after work has been completed.
  • Direct the activities of other on-site Invensys personnel in the resolution of system problems and/or the startup and commissioning efforts.
  • Submit weekly reports to Service and/or Engineering management regarding startup efforts, punch list items, assistance required from management and/or the resolution of system level problems.
  • Provide high-order troubleshooting and consultation support to field personnel on complex systems problems within his or her field of specialization.
  • As required, provide expert technical support in the areas of: DOS, Venix/Unix or Invensys specified Operation System, Configuration software, Programming languages, relational database programs, communication protocols, hardware installation & startup, test equipment, process control & applications, gas chromatograph, boiler control systems, analytical products & applications, software installation, power & grounding techniques, system utilities.
  • Assist customers in modifying control systems to resolve process operation problems.
  • Provide on-the-job training in the field of his or her expertise to Invensys Field Service personnel.
  • Assist in the selling of Commissioning Services and Service Contracts to customers.
  • Provide Sales Representatives with client information regarding the sale of future Invensys solutions.
  • Submit WTL, FSR, and TEV on a weekly basis. All written paperwork must agree with call closeouts given to the dispatcher.
Requirements
  • A Degree in Engineering Field.
  • Minimum 8 years experience in the Maintenance/Startup of Control System.
Competencies
  • Have the spirit working with others, and building team works.
  • Control system and maintenance concepts.
  • Good understanding of basic Instrumentation.
Skills
  • Knowledge of IT basics and Microsoft Applications.
  • Maintenance and safety standards.
  • Any control system knowledge.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

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