Hotel Bar Staff Member
5 days ago
We are seeking a skilled Bartender to join our team at Raffles Hotels & Resorts. As a Bartender, you will be responsible for providing exceptional service while preparing high-quality beverages for our guests. Your key responsibilities will include:
Maintaining a clean and organized bar area, ensuring all equipment and glassware are properly sanitized
Interacting with customers in a friendly and professional manner, providing recommendations and answering questions about menu items
Verifying customers' age and monitoring alcohol consumption to ensure responsible service
Processing payments accurately and efficiently
Managing inventory, restocking supplies, and assisting in ordering when necessary
Collaborating with kitchen staff and servers to ensure smooth service operations
Adhering to all health, safety, and hygiene standards
Staying updated on beverage trends and suggesting new drink ideas to management
Assisting in creating and updating drink menus
Handling customer complaints and resolving issues promptly and professionally
Requirements:
Proven experience as a Bartender in a similar establishment
Strong knowledge of classic and contemporary cocktails, spirits, wine, and beer
Excellent customer service skills with a friendly and professional demeanor
Ability to work in a fast-paced environment while maintaining attention to detail
Strong communication skills; must be able to speak, read, and understand English
Basic math skills for cash handling and inventory management
Knowledge of local liquor laws, regulations, and responsible alcohol service
Flexibility to work various shifts, including nights, weekends, and holidays
Physical ability to stand for extended periods and lift up to 50 lbs
Clean and professional appearance
Responsible, dependable, and punctual work ethic
Knowledge of local customs and cultural sensitivity
Certification in food safety and alcohol service (e.g., ServSafe) is a plus
High school diploma or equivalent; additional bartending certifications are advantageous
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