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Last Mile Operations Lead

1 week ago

Jeddah, Makkah Province, Saudi Arabia Amazon Full time
Job Overview

We are seeking a skilled and dynamic Area Manager to lead our last mile operations team within the Ultra Fast Grocery network. This role requires a versatile leader who can thrive in a fast-paced environment, overseeing daily operations for multiple dark stores and managing teams of Operations Supervisors and DSPs.

Key Responsibilities
  1. Operational Leadership: Allocate labor, lead meetings, assign job duties, and maintain exceptional organizational skills to ensure efficient workflows.
  2. Team Management: Lead, train, and develop high-performing teams while ensuring associate safety and adherence to Amazon's Health and Safety standards.
  3. Performance Management: Continuously monitor key performance indicators (KPIs) and drive improvements by identifying root causes of performance issues and implementing effective solutions.
  4. Process Improvement: Identify opportunities to streamline and improve processes, utilizing problem-solving and analytical skills to drive Dive Deep analyses and implement process enhancements.
  5. Problem Solving & Decision Making: Demonstrate strong problem-solving and analytical capabilities, exercising sound judgment and making informed decisions in a fast-paced environment.
BASIC QUALIFICATIONS

- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

- 1+ years of experience with performance metrics, process improvement, or lean techniques.
- Degree in Engineering, Operations, Supply Chain, Logistics, or Business Administration.
- Ability to thrive in an ambiguous and fast-paced environment.
- Basic understanding of Lean and Six Sigma.