Operations Manager: Process Improvement
5 days ago
About Amazon Logistics
Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
A Day in the Life
You will work on one of our sites, ensuring it is as productive as possible. Your main task will be the complete governance of ongoing site changes and compliance; you ensure the site understands, accepts, and implements all changes from all global and EU initiatives and you are responsible for progress audits. You will report to the Site Manager and functionally to ACES for changes.
About the Team
We focus mostly on operations, with 24/7 shifts in most of our locations. Our team is people-focused and supportive, particularly as lots of our people work through the night. We continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint.
Key Responsibilities
- As the site's change gatekeeper, leading process improvement projects, engaging stakeholders, and aligning goals.
- Fostering a culture of continuous improvement through root cause analysis, Standard Work, 5S, and Andon.
- Leading EU & DE process standardization and software rollouts.
- Coaching teams on Lean and Project Management methodologies.
- Collaborating with the Leadership Steering Committee to prioritize and implement improvement initiatives.
- Taking on leadership roles in core operations during peak periods.
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