Premium Food Service Manager
4 days ago
This critical role supports the Restaurant Manager in driving the success of our dining establishment, focusing on delivering exceptional guest experiences while upholding high operational standards. As an Assistant Restaurant Manager, you will oversee staff, manage inventory, and contribute to financial performance.
Main Accountabilities- Collaborate with the Restaurant Manager to maintain efficient daily operations and enhance service delivery.
- Supervise staff to ensure high levels of cleanliness, efficiency, and customer satisfaction.
- Manage guest inquiries, feedback, and complaints professionally to improve the guest experience.
- Evaluate food quality, presentation, and hygiene standards to meet brand expectations.
- Foster a positive work environment by leading, motivating, and coaching team members.
- Assist in hiring, training, and onboarding new employees.
- Support scheduling and shift management to optimize staffing levels.
- Monitor staff performance and provide feedback for improvement.
- Contribute to monitoring financial performance, including revenue, costs, and profitability.
- Manage inventory levels, minimize waste, and oversee ordering processes.
- Maintain accurate cash handling, billing, and reconciliation at the end of shifts.
- Ensure adherence to health, safety, and food hygiene regulations.
- Implement and maintain company policies, operational procedures, and quality standards.
- Conduct regular audits to maintain compliance with industry regulations.
- Support promotional activities and events to drive sales and brand awareness.
- Assist in managing CRM programs to enhance guest loyalty and retention.
- Engage with customers to build relationships and improve the overall dining experience.
- Experience: Minimum 3+ years in a supervisory or assistant managerial role preferably in a premium or fine dining concept.
- Education: Diploma or Bachelor's in Hospitality, Business Management, or a related field (preferred).
- Skills: Strong leadership, problem-solving, and multitasking abilities.
- Tech-Savvy: Familiarity with POS systems, CRM tools, and Microsoft Office.
- Language: Proficiency in Arabic & English.
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