Experience Centre Operations Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Qiddiya | القدية Full time
Job Overview

We are seeking a seasoned Senior Manager to lead our Experience Centre Operation, driving sales and leasing initiatives in Saudi Arabia's pioneering entertainment and leisure hub.

Key Responsibilities
  • Oversee daily operations, ensuring a welcoming environment for visitors and potential clients.
  • Develop strategic plans aligning with business goals and objectives.
  • Lead, train, and motivate staff to deliver exceptional customer service and achieve sales targets.
  • Monitor market trends and customer feedback to refine sales strategies and improve visitor experiences.
  • Collaborate with marketing teams to enhance visibility and attract potential clients.
  • Facilitate customer engagement events, providing insight into unique experiences offered at Qiddiya.
  • Manage inventory and leasing agreements, ensuring efficient transactions.
  • Build strong relationships with stakeholders, partners, and clients to drive leasing opportunities.
  • Prepare regular reports on sales performance and operational efficiency.
Requirements
  • Bachelor's degree in Business Administration, Hospitality Management, or a related field.
  • A minimum of 9-12 years of experience in sales, leasing, or operations management.
  • Proven track record of achieving sales targets and managing successful operational functions.
  • Strong leadership skills with the ability to motivate and develop teams.
  • Excellent communication and interpersonal skills, focusing on customer experience.
  • Analytical mindset, capable of interpreting data to drive decision-making.
  • Proficiency in CRM software and other relevant operational tools.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.


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