Call Centre Specialist

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Maximus KSA | ماكسيموس السعودية Full time
Job Overview

We are seeking a skilled Call Centre Specialist to join our team. As a Call Centre Specialist, you will be responsible for providing exceptional support to social beneficiaries, handling inbound and outbound calls efficiently, and arranging home visit appointments.

About the Role:

  • Provide exceptional support to social beneficiaries
  • Handle inbound and outbound calls efficiently and professionally
  • Arrange and manage home visit appointments for surveys
  • Address inquiries related to scheduling and rescheduling visits

Requirements:

  • Bachelor's degree in a relevant subject
  • Tech-savvy with experience using CRM systems or similar platforms
  • Bi-lingual fluency in English and Arabic is required
  • Strong communication and active listening skills
  • Excellent relationship-building and customer service abilities


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