Housekeeping Operations Manager
5 days ago
Job Summary: We are seeking a highly motivated and experienced Housekeeping Manager to oversee our housekeeping department. The ideal candidate will possess a BICS (British Institute of Cleaning Science) certificate and demonstrate exceptional leadership skills to maintain the highest standards of cleanliness and hygiene throughout our facility.
Key Responsibilities:
- Leadership and Supervision: Lead and manage the housekeeping team, ensuring effective training, performance evaluation, and motivation.
- Cleaning Standards: Implement and monitor cleaning standards, conducting regular inspections to ensure compliance with company policies and hygiene regulations.
- Scheduling and Workforce Planning: Create and manage work schedules for housekeeping staff, ensuring adequate coverage and efficient workflow.
- Inventory Control: Maintain inventory of cleaning supplies and equipment, coordinating purchasing and reordering as needed.
- Guest Relations: Address guest inquiries and concerns regarding housekeeping services, providing exceptional customer service.
- Budget Management: Assist in budget planning and control for the housekeeping department, identifying cost-saving opportunities.
- Health and Safety: Ensure all housekeeping practices adhere to health and safety regulations and promote a safe working environment for staff.
Qualifications:
- Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
- Certification: BICS certificate is required.
- Experience: Minimum of [insert number] years of experience in housekeeping management within a hospitality environment.
- Skills: Strong leadership and organizational skills, excellent attention to detail, and effective communication abilities.
- Technical Proficiency: Familiarity with housekeeping management software and inventory control systems.
- Language: Proficiency in English; knowledge of additional languages is a plus.
Benefits:
- Competitive salary and performance bonuses
- Health insurance and retirement plans
- Opportunities for professional development and training
- Camp full accommodation
- Work Car, Mobile phone, Free Calls
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