Operations Excellence Manager

4 days ago


Riyad Al Khabra, Saudi Arabia Bounty Hunter World Full time

**Job Description:** Operations Excellence Manager

Bounty Hunter World is a dynamic organization that seeks an experienced Operations Excellence Manager to drive continuous improvement initiatives across our teams.

The ideal candidate will have 12+ years of experience in Quality Management, preferably within the outsourcing industry, and possess a strong understanding of quality assurance principles and methodologies.

Key Responsibilities:

  • Develop and maintain operating models, service level agreements (SLAs), and company policies.
  • Ensure compliance with all relevant industry standards, regulations, and customer contractual requirements.
  • Oversee and conduct internal and external audits to assess quality performance.
  • Develop and implement a comprehensive quality certification plan.

Required Skills and Qualifications:

  • Proven leadership and managerial skills.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and presentation skills.
  • Proficiency in data analysis and reporting tools.
  • Knowledge of ISO 9001 or other relevant quality standards.


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