Front Office Manager
3 weeks ago
Job Summary: We are seeking a highly skilled and experienced Front Office Manager to join our team at Accor. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest experiences and driving business growth.
Key Responsibilities:- Guest Services: Direct and coordinate the activities of front office personnel to ensure seamless guest check-in, check-out, and room assignments.
- Revenue Management: Analyze and optimize room inventory, rates, and revenue streams to maximize hotel profitability.
- Team Leadership: Supervise and train front office staff to ensure excellent customer service, adherence to hotel policies, and effective communication.
- Operations Management: Coordinate with other departments, such as housekeeping, food and beverage, and security, to ensure smooth hotel operations and guest satisfaction.
- Reporting and Analysis: Prepare and present regular reports on front office performance, guest feedback, and operational metrics to inform business decisions.
- Strategic Planning: Develop and implement strategies to improve guest satisfaction, increase revenue, and enhance the overall hotel experience.
- Education: Degree or diploma in Hospitality Management or a related field.
- Experience: Minimum 2 years of experience in a similar role, preferably in a hotel or hospitality setting.
- Skills: Excellent communication, leadership, and problem-solving skills, with a passion for delivering exceptional guest experiences.
- Certifications: Basic first aid certification and proficiency in Micros-Opera Property Management System (an asset).
- Competitive Salary: A market-competitive salary and benefits package.
- Opportunities for Growth: Career advancement opportunities within Accor and its affiliates.
- Professional Development: Ongoing training and development programs to enhance your skills and knowledge.
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Front Office Manager
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Medina, Al Madīnah al Munawwarah, Saudi Arabia Mövenpick Hotels & Resorts Full time{"Job Title": "Front Office Operations Manager", "Job Summary": "We are seeking a highly skilled and experienced Front Office Operations Manager to join our team at Mövenpick Hotels & Resorts. As a key member of our Front Office team, you will be responsible for ensuring the smooth operation of our Front Office department, providing exceptional customer...
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Front Office Manager
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Medina, Al Madīnah al Munawwarah, Saudi Arabia Ravago Greece Group Full timeJob SummaryWe are seeking a highly organized and detail-oriented Shipping and Receiving Office Coordinator to join our team at Ravago Greece Group. As a key member of our logistics team, you will be responsible for ensuring the smooth operation of our shipping and receiving processes.Key ResponsibilitiesOrder Processing:Verify order accuracy and ensure...
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