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Cloud Data Center Specialist
2 weeks ago
We're committed to making the world work better for everyone. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.
The Data Center Operations Team is responsible for the planning, hardware installation, and ongoing maintenance of our data center. They oversee systems performance, monitor equipment, and manage vendor relationships. This includes capacity planning, continual assessments, and process improvement to ensure that processes are well-documented, sustainable, and scalable. The team also monitors ongoing practices to ensure consistency with policies, compliance regulations, and control requirements.
Key Tasks:- Availability for 24/7 support as needed. All interested candidates must be willing to work during off-hours for scheduled maintenance, emergencies, and on-call situations.
- Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
- Hardware break-fix experience with servers and network appliances.
- Root cause analysis of equipment failures
- Adherence to safety procedures while performing work
- Compliance with physical security procedures and policies.
- Audits as required.
- Installing, monitoring, and maintaining data center IT equipment.
- Vendor management in a data centre environment.
- Coordinating with the onsite delivery and shipping of all equipment
- Readiness to travel and work in different locations
