E-Commerce Category Manager
4 days ago
**About the Role:**
We are seeking an experienced E-Commerce Category Manager to join our team at RAWAJ. In this role, you will be responsible for overseeing the vendor relationship and performance management from beginning to end for vendors on the drop ship program.
As the operational liaison between IT, vendors, service providers, and merchandising, you will manage the vendor selection, assortment selection, the onboarding process, day-to-day problem resolution, compliance reporting and identifying opportunities to grow the program.
Key Accountabilities:- Achieve onboarding timeline targets and optimized throughput of new vendors, including training new team members on onboarding process and guidelines, overseeing and assigning the onboarding of new vendors, and identifying ways to further optimize timelines.
- Select and approve merchants, vendors, and drop ship providers including assortment, pricing, service level agreements.
- Develop and maintain vendor compliance policy including SLAs and compliance chargebacks where/when appropriate.
- Select and approve the drop ship assortment including the review of category opportunities that align with company strategy, study the feasibility of items including cost, shipping, and market retail price competitiveness.
- Bachelor's degree in a related field.
- Understanding of retail landscape, and 'best practice' systems and functionality.
- Strong communication, attention to detail and problem-solving skills.
- Excellent writing, speaking, and presentation skills.
- Minimum of 7 years experience in Drop Ship or e-Commerce operations department.
- Technical aptitude with web-based tools and proficiency with Microsoft Office Suite (Intermediate to Advanced in Microsoft Excel).
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