Retail Operations Manager

4 days ago


Jeddah, Makkah Province, Saudi Arabia HRsource Full time
About the Role

We are seeking a highly skilled Retail Operations Manager to lead our retail teams in Saudi Arabia.

Key Responsibilities

As a Retail Operations Manager, you will be responsible for:

  • Driving sales growth and profitability across all retail stores in Saudi Arabia
  • Ensuring exceptional customer service experiences throughout the region
  • Collaborating with store managers to implement company goals and policies
  • Managing customer complaints and inquiries efficiently
  • Analyzing data to identify areas for improvement and provide recommendations for business growth
  • Coordinating with marketing and PR teams to oversee brand activations and events
  • Providing leadership and training to store managers and assistant managers
  • Maintaining thorough knowledge of company policies and procedures
Requirements

To be successful in this role, you will need:

  • Excellent organizational skills and attention to detail
  • Strong leadership skills and ability to build and maintain high-performing teams
  • Proactive approach to identifying opportunities for improvement and implementing changes
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks
  • Effective communication and negotiation skills
  • Ability to articulate and exemplify brand vision
  • Ability to interpret and act on business data
About HRsource

HRsource is a luxury fashion brand dedicated to delivering exceptional customer experiences through our retail operations.



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