Sales and Service Representative
3 days ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive regional businesses headquartered in Dubai, United Arab Emirates. Our core business activities include distribution, manufacturing, leasing, and aftersales, firmly establishing us as the regional representative of iconic automotive brands.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors.
In this role, you will be responsible for providing exceptional customer service at the parts sales counter, assisting with parts identification, and ensuring that all parts transactions are carried out efficiently.
You will play a key role in driving sales and profitability within the parts department while maintaining high standards of customer satisfaction. Key responsibilities include:
- Customer Interaction: Attend to customers at the parts sales counter, providing them with accurate and timely parts support for all the brands represented by the company.
- Parts Identification: Receive customer inquiries and identify the correct part numbers using parts catalogues, ensuring accuracy and meeting customer needs.
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