Professional Services Representative

22 hours ago


Riyadh, Ar Riyāḑ, Saudi Arabia Static Cisco Full time
Professional Services Representative

This is an exciting opportunity to join our team as a Professional Services Representative. The successful candidate will be responsible for providing exceptional customer service and driving sales of new services within customers.

You will develop and execute services sales strategies for assigned customers, driving programs, service product launches, and best practices; liaising with management on clients' side.

The ideal candidate will have strong experience and understanding of the specificity of service, consulting, and advisory services sales.

Responsibilities:

  1. Developing and executing services sales strategy for assigned customer(s)
  2. Driving sales of new services within customers, driving programs, service product launches, and best practices; liaising with management on clients' side
  3. Forecasting and reporting the business, building the pipeline for the future
  4. Publishing service responses for Request for Proposals (RFP) and new service bids or proposals
  5. Close cooperation as part of the account team(s) and with other departments both at internal market and abroad (technical department, marketing department, vertical teams)
  6. Cooperation with Cisco Partners
  7. Ensure that customer support is being addressed as per the agreed upon Service Level and ensure that all required teams are aligned to reach and maintain customer satisfaction


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