Luxury Spa Operations Manager
5 days ago
Raffles, a luxury hospitality company, is seeking an experienced Spa Director to lead our world-class spa operations in Jeddah, Saudi Arabia. As the ideal candidate, you will oversee all aspects of our luxurious spa facility, ensuring exceptional guest experiences and driving business growth.
Job Description:
The successful Spa Director will be responsible for developing and implementing strategic plans to enhance spa operations, guest satisfaction, and revenue growth. You will lead and inspire a team of spa professionals, fostering a culture of excellence and continuous improvement. Key responsibilities include overseeing financial management, ensuring compliance with health and safety regulations, collaborating with marketing teams, managing inventory and equipment, staying abreast of industry trends, and building relationships with key stakeholders.
Qualifications:
To excel in this role, you will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5-7 years of experience in spa management or related luxury hospitality roles is required. Proven success in spa operations and revenue growth, strong leadership skills, excellent financial management capabilities, and exceptional customer service skills are essential. Proficiency in spa management software and Microsoft Office Suite, as well as analytical and problem-solving skills, are highly desirable.
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