Technical Support Professional

6 days ago

Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time
Job Description

We are seeking a highly organized and detail-oriented individual to fill the position of Technical Support Officer in our Business Development Department. The successful candidate will be responsible for providing proficient secretarial support to the Director of Business Development Department and Managers to ensure that daily agenda is efficiently organized, workflow is well-coordinated, allocated tasks are handled by relevant staff members, and they are processed promptly.

The role holder will also ensure coordination between staff members in HQ & Regional Hubs of the Department to facilitate efficient and timely policy administration tasks. Additionally, the Business Development Department Secretary will perform full secretarial services, including typing, filing, and organization of documents & records, arrangement of missions & travels, contacts, receiving calls/visitors, etc.

The ideal candidate should be a proactive problem-solver with decision-making capability, able to manage multiple priorities in a fast-paced environment. He/she should exhibit high levels of discretion and confidentiality in dealing with sensitive information.

Key Responsibilities:

  • Receives, screens, responds, or redirects all inquiries to the Department.
  • Monitors the status of any matters/issues brought to the attention of the Director of the Department & BDD Managers.
  • Independently responds to and prepares letters and general correspondence of a routine nature.
  • Performs miscellaneous clerical functions and special projects as assigned.
  • Circulates meeting notices and detailed agendas, along with required documents, well in advance of the meetings.
  • Schedules and coordinates appointments, meetings, and conference calls for the Director of the Department and Managers.
  • Prepares accurate and clear minutes of the meetings, capturing the essence of discussions, decisions made, and action items assigned.
  • Ensures follow-up on action items as decided in the meetings.

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