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Customer Success Specialist
1 week ago
Dailymealz is a dynamic food and beverage company that requires a skilled Account Manager to be the primary point of contact between the company and customers. The successful candidate will be responsible for developing and implementing account plans to achieve revenue targets and grow business with key clients.
The ideal candidate should have a drive to build strong relationships with customers and provide tailored solutions to meet their specific needs. They should also have excellent communication and negotiation skills, as well as a passion for listening to others and helping them.
Key Responsibilities:- Develop and implement account plans to achieve revenue targets and grow business with key clients.
- Build strong relationships with customers through effective communication and problem-solving.
- Collaborate with cross-functional teams to ensure successful execution of account plans and identify growth opportunities.
- Stay up-to-date with industry trends, market conditions, and competitor activities that may impact key clients.
- Provide regular reporting and analysis to track account performance and identify areas for improvement.
- Maintain updated knowledge of company products and services and how they can be tailored to meet the specific needs of key clients.
- Bachelor's degree in Business Administration or a relevant field.
- 2-4 years of proven experience in account management.
- Excellent listening, negotiation, and presentation skills.
- Strong verbal and written communication skills.
- Experience in the FMCG industry is a plus.
