Restaurant Operations Manager

3 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia NEOM STAFFCO Full time

Job Summary:

The Restaurant Operations Manager at NEOM STAFFCO oversees the daily operations of our fine dining restaurant, ensuring exceptional guest service and leading the waitstaff team. This role involves coordinating table service, assisting guests, and maintaining high hospitality standards in line with industry best practices.

Key Responsibilities:

  • Supervise and support waitstaff to deliver seamless service.
  • Greet and assist guests, providing a high level of satisfaction.
  • Take and relay food and beverage orders accurately.
  • Maintain tables set, clean, and well-presented at all times.
  • Train and mentor new staff to maintain service excellence.
  • Handle guest complaints professionally and efficiently.
  • Collaborate with kitchen and bar teams for timely service delivery.
  • Foster a culture of health, safety, and hygiene compliance.

Skills and Qualifications:

Requirements:

  • Prior experience in a similar leadership role, preferably in luxury hotels or fine dining restaurants.
  • Strong leadership and communication skills.
  • Knowledge of food and beverage service standards.
  • Ability to work under pressure and in fast-paced environments.
  • Fluency in English; Arabic is an asset.


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