Account Management Professional

3 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia First Gulf Company Limited Full time

The role requires a unique blend of technical acumen, sales expertise, relationship management skills, and industry experience.

About the Position

This exciting opportunity is perfect for individuals who thrive in fast-paced environments and have a proven track record of managing enterprise accounts and exceeding sales targets.

Key Responsibilities

  • Develop and execute strategic plans to drive sales growth and client satisfaction.
  • Cultivate strong relationships with clients to understand their business needs and provide tailored IT solutions.
  • Collaborate with internal teams to deliver customized IT solutions that meet client expectations.
  • Stay up-to-date on emerging technologies and market trends to identify new business opportunities.

Requirements

  • 3-5+ years of experience in account management or sales within the IT industry.
  • Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
  • Advanced degrees (e.g., MBA) are a plus but not mandatory.

Tech Skills

  • Familiarity with IT solutions (cloud, cybersecurity, networking).
  • Experience using CRM software and data analytics tools.

Certifications (Preferred)

  • AWS, Cisco, Microsoft, or relevant sales certifications.

Sales and Business Acumen

  • Proven ability to manage the full sales cycle, from lead generation to closing deals.
  • Strong negotiation skills and the ability to upsell or cross-sell IT solutions effectively.
  • Excellent financial acumen for managing budgets, pricing, and ROI calculations.

Interpersonal and Communication Skills

  • Exceptional relationship-building skills with both technical and non-technical stakeholders.
  • Strong written and verbal communication skills in English and Arabic, for presenting solutions, creating proposals, and maintaining client documentation.

Problem-Solving and Analytical Thinking

  • Ability to assess clients' Business and IT challenges and recommend solutions that align with their business goals.
  • Strategic thinking to identify growth opportunities within accounts.

Industry Experience

  • 3-5+ years in sales, business development, or account management role with an IT solutions provider or technology company.
  • Experience in managing accounts for mid-sized to enterprise-level clients.
  • Track record of meeting or exceeding sales quotas.

Technical Experience

  • Direct experience in selling IT solutions such as Infrastructure, Cybersecurity, cloud computing, managed IT services, network security, and software solutions.
  • Familiarity with vendor and partner ecosystems (e.g., Microsoft, AWS, Cisco, Huawei).

Client Relationship Management

  • Demonstrated ability to manage a portfolio of accounts, with success in client retention and revenue growth.
  • Experience in collaborating with internal technical teams to deliver customized IT solutions.

Key Attributes for Success

  • Client-Centric Approach: The ability to anticipate and address client needs effectively.
  • Resilience: Persistence in managing challenging accounts and handling objections.
  • Adaptability: Willingness to stay updated on emerging technologies and market changes.
  • Team Collaboration: Ability to work seamlessly with technical, marketing, and support teams.

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