Senior Client Support Specialist

3 days ago


Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full time

Job Overview

The Senior Associate – Call Center position at BUPA Arabia involves providing top-notch customer service and support to internal and external customers.

Key Accountabilities

  • Foster strong relationships with customers by providing accurate and timely information on Bupa Arabia's network, products, and services.
  • Analyze and resolve complex customer inquiries and complaints in a professional and courteous manner.
  • Develop and maintain a comprehensive knowledge of Bupa Arabia's policies, procedures, and products.
  • Collaborate with colleagues to achieve team goals and objectives.
  • Continuously improve service delivery to meet customer needs and expectations.

Skills and Qualifications

To excel in this role, you must possess excellent communication and interpersonal skills, a strong analytical mind, and a customer-centric approach.



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